Business Management Episodes
Jan. 22, 2025
The Secrets to 76 Years of Plastic Surgery Success with Dr. Tommaso Addona and Jeanine DiGennaro
Dr. Tommaso Addona and Jeanine DiGennaro from New York Plastic Surgical Group join Robin to share what sets their practice apart.
With one of the longest-running plastic surgery training programs and a team of 24 skilled surgeons, their 76-year...
Dec. 18, 2024
Cultivating Lifetime Patients with Dr. Regina Fearmonti & Dr. Stanley Okoro
Two successful (and entertaining) plastic surgeons share their hard-earned wisdom on the challenge of attracting new patients and building lifelong relationships.
With Dr. Regina Fearmonti and Dr. Stanley Okoro, we’ll hear:
- How to attract and...
Dec. 4, 2024
Scale Your Practice Faster with Katrina Whitehair
Katrina Whitehair, a former practice administrator turned aesthetic practice consultant, shares her essential strategies for creating value and making meaningful changes in a practice.
Katrina and Robin cover:
- Why keeping great talent is just as...
Nov. 20, 2024
How Kindness is a Competitive Advantage with Dr. Jeff Healy
For Dr. Jeff Healy, success as a plastic surgeon all starts with kindness. Find out how owning the patient relationship sets him apart, his top advice for surgeons just starting out, and why Tyler nicknames him the “Bill Belichick of the OR.”
Tyler...
Nov. 13, 2024
The Future of Payments in the Practice with Ben Brideaux
Exploring how fintech has transformed the patient experience over the last two decades, Robin and Ben Brideaux, SVP of Financial Services at Nextech, discuss the evolution of payment technology and the effects of integration into platforms like...
Oct. 9, 2024
How to Set Yourself Apart by Differentiating with Karen Zupko
Standing out in today’s tight market is critically important for maintaining and growing a practice. With over 35 years of consulting experience in aesthetics, Karen Zupko shares how practices can really shine by focusing on the patient experience,...
Sept. 25, 2024
The Road to Med Spa Success with Erasable’s Michael Zanetti
Michael Zanetti is a military officer turned business strategist with a knack for building high-performing teams, and today he brings this expertise into the medical spa business. At Erasable Med Spa in Tampa, Michael and his team focus on delivering...
Aug. 28, 2024
Unlocking Revenue: Glen Holden's Tips on Simplifying Patient Financing for Aesthetic Practices
From his nearly two decades of experience helping aesthetic practices, Glen Holden from CareCredit (a Synchrony company) shares valuable insights for increasing revenue including:
- The best time to talk about financing with patients
- How to present...
July 31, 2024
The Essentials of a Successful Consultation with Dr. Michael Edwards
Dr. Michael Edwards is a board certified plastic surgeon, a lifelong learner, a leader, and a longtime champion of patient education.
For those who believe delivering the best possible consultation is the single most important factor for practice...
June 26, 2024
Competing Against the Non-Compete with Amy Anderson and Mara Shorr
A new FTC rule banning non-compete agreements goes into effect this September. While this rule might be better for workers, it raises new questions for practice owners about hiring and retaining valuable staff.
With Nextech VP of Aesthetics Robin...
June 12, 2024
The 1 Thing You’re Missing About Building a Winning Brand: Insights from Kaeli Lindholm
The best brands don’t just keep up, they lead the way. But building a brand isn’t what you think it is. Kaeli Lindholm talks with Tyler Terry about what’s required to build a brand that truly resonates and succeeds in the ultra-competitive medical...
May 8, 2024
Weight Loss & Wellness: Expert Tips for Speedy and Successful Practice Implementation with Judy Kozlicki
With any hot new treatment, speed is everything. Getting started is not easy, however, and requires strategic planning.
Judy Kozlicki, director of medical aesthetics at Skytale Group, rode a rocket ship of growth during her tenure with Lifetime...
April 24, 2024
What You Missed At The Medical Spa Show 2024
Recorded live at the 2024 Medical Spa Show in Las Vegas, Robin Ntoh and Tyler Terry debate the trending topics of this year’s meeting.
With the meteoric rise of new treatments like semaglutide for medical weight loss and IV therapy, there’s an...
April 24, 2024
The Current & Future State of the Medical Spa Business with Alex Thiersch
Live from the 2024 Medical Spa Show in Las Vegas, AmSpa founder and CEO Alex Thiersch shares fresh insights on the rapid growth of the industry and an exclusive preview of their upcoming State of the Industry Report.
Twelve years ago, Alex’s work as...
April 10, 2024
The Art of AI Possibilities - Weaving Dreams and Painting Visions of AI’s Future in Aesthetics
Alan Fong (CTO) and Kevin Lemieux (VP of Development, Platform and AI) share an exclusive look into how AI helps aesthetic practices thrive.
Dispelling fears and misconceptions, Nextech’s technology leaders highlight how AI plays an increasingly...